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U: “hello, my notebook does not work anymore”
A: “Well, bring it to me, we will have a look”
U: “Here we are. I’ve done nothing” (Why do we not wonder about this phrase…?)
A. “I see. Let’s check power etc.” After plugging in, a fine smell fills the room…
A: “What the hell - BUBBLE BATH????”
U: When can I have my computer back?
SA: The machine is at service and will be returned within 2 days.
U: What does that mean?
SA: So. What do you want to hear now…?
I don’t code— I’m the Webmaster! I have students for that!
I once worked with a user whose lunch habits consisted of buying a to-go meal from the nearby cafeteria each day, eating her lunch at her desk, and letting the food crumbs and waste fall onto the keyboard. We’re talking, mac-n-cheese that would fall, hit the keyboard, and not be cleaned up- leaving dried-up cheese sauce all over the keys. Touching her keyboard was not an option.
The solution? When I had to work on her computer, I brought an extra USB keyboard. Sadly, I was instructed to do this only when she wasn’t around, so, for all I know, she never got the hint, and is probably still doing it today.
If you want to do something and you get a dialog that offers you two buttons with “do it” and ”cancel” then pressing cancel will very likely not do what you want to do.
Back in 1991 I bought a PC from a guy who did custom builds in his basement. As a freshman in college, I became exposed to the internet and realized that it would be “the future”. When I suggested that my PC builder guy expand his business by becoming an ISP (There were no ISP’s in the region at that time), his response was,
The internet is just a fad! It’s just like CB radios in the 70’s… everybody thought they were great, but now they’re just gathering dust in their basement!
I assume he’s now gathering dust in his basement.
Client: Can you update my Adobe?
Me:Sure. Which program are you using?
Client: You need to listen to me when I speak! ADOBE
Me:Yes, I got that part. Adobe is the publisher, they make quite a-
Client: Adobe! I want my Adobe updated. I have no idea what you’re talk about…
Me: Adobe makes lots of programs. Like, you wouldn’t say, “I just updated my Microsoft - “
Client:Microsoft isn’t working either. Find a solution for that while you’re at it.
591 notes (via clientsfromhell)
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